Can I order by phone?

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Yes, call 1-800-626-1022, Monday thru Friday, 8:30 am to 5:00 pm est, to reach Customer Service.

How can I check on my order?

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We offer a feature that enables you to check your past and pending orders. Just click on the My Account link at the top of any page. This will take you to the My Account page, where you can login and click on View Orders to view your past or pending orders. You will be able to see which items have already shipped and which are in process.

What are my payment options?

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We accept American Express, MasterCard, Discover, and Visa.

Is it safe to use my credit card?

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Yes. All your ordering information — including your name, address, and credit card number — is encrypted using industry standard SSL (Secure Sockets Layer) encryption for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system.


What are my shipping options?

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Metabolic Nutrition can ship to any address within the United States. See specific shipping options and costs.


What is your return policy?

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We are confident that you will be very satisfied with the items you purchase from Metabolic Nutrition. However, if you are not completely satisfied with a product from Metabolic Nutrition, just return it to us within 30 days. We will exchange the item or give you a refund – whichever you prefer. See return instructions.


What is your privacy policy?

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We respect the privacy of our customers. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information. Metabolic Nutrition uses the information our customers provide to process orders and deliver a more personalized and efficient shopping experience. We do not rent or sell our customers’ information to anyone under any circumstances. For more information view our Privacy Policy page by clicking on the link at the bottom of this page.

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